Error: Database connection failed

powell12

My moodle site is down with the message below:
Error: Database connection failed
It is possible that the database is overloaded or otherwise not running properly.
The site administrator should also check that the database details have been correctly specified in config.php

I have tried to access the database details on google cloud but can't figure it out.
Thank you for you assistance

Nicolas

powell12 Before we can help: can you confirm that you use a MoodleBox?

powell12

Hi Nicolas, I did not know about Moodlebox, until after your reply. I used only the moodle LMS downloaded from Bitnami.
Maybe my request for help may be unrelated to your product but any way I will look at how I can use your product because I am also from a developing countries.
Thanks

Nicolas

powell12 Thank you for the clarification. I suggest you use the Moodle forums to get help about your very situation.

It's a very reactive community and I'm sure you'll get help about your Moodle Bitnami installation, maybe in this forum. Good luck!

powell12

Great advice. Thanks